Returns & Exchanges

At ILoveDooney, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return unused merchandise in its original condition within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and billing zip code to start the process and select the items you wish to return.

• 2.
  Print Your Shipping Label

  Once your request is submitted, download and print the prepaid UPS return shipping label provided through the portal.

• 3.
  Pack Your Items

  Securely pack your items in the original packaging, ensuring all tags are attached and the original packing slip is included inside the box.

• 4.
  Ship and Track

  Drop off your package at any authorized UPS location and keep your tracking number handy to monitor your return's progress to our warehouse.